Case Studies

Real jobs.
Real results.

How companies use Heave to keep heavy equipment running—across brands, cities, and states.

Equipment Rental
Equipment Rental Company
1,000+
Jobs
46
Techs
92
Cities
7
States
47
Brands
2 min
Avg. Response
By Repair Type
Resident Tech / Block Time
33.7%
Hydraulics
14.6%
PM / Scheduled Service
12.3%
Electrical / Diagnostics
11.0%
Engine / Powertrain
9.7%
Welding / Fab / Machining
9.1%
Other
9.6%
Last updated May 2026
General Contracting
General Contractor
500+
Jobs
42
Techs
29
Cities
8
States
20
Brands
1 min
Avg. Response
By Repair Type
PM / Scheduled Service
46.2%
Engine / Powertrain
14.9%
Tires / Wheels
9.2%
Electrical / Diagnostics
7.7%
Hydraulics
6.7%
Other
15.3%
Last updated May 2026
Demolition
Demolition Contractor
600+
Jobs
32
Techs
35
Cities
10
States
11
Brands
1 min
Avg. Response
By Repair Type
Hydraulics
36.3%
Resident Tech / Block Time
32.7%
Engine / Powertrain
8.2%
Electrical / Diagnostics
6.4%
Tracks / Undercarriage
3.5%
Other
12.9%
Last updated May 2026
Utilities
Utility Contractor
600+
Jobs
31
Techs
42
Cities
9
States
30
Brands
1 min
Avg. Response
By Repair Type
PM / Scheduled Service
28.9%
Inspection / DOT / Audit
14.5%
Engine / Powertrain
13.3%
Electrical / Diagnostics
10.2%
Brakes
8.2%
Other
24.9%
Last updated May 2026
Aggregates & Materials
Aggregates / Materials Contractor
400+
Jobs
75
Techs
74
Cities
6
States
16
Brands
1 min
Avg. Response
By Repair Type
PM / Scheduled Service
47.1%
Engine / Powertrain
12.6%
Electrical / Diagnostics
7.5%
DEF / Regen / Emissions
5.7%
Welding / Fab / Machining
5.4%
Other
21.7%
Last updated May 2026
Excavation
Excavation Contractor
500+
Jobs
14
Techs
29
Cities
7
States
15
Brands
1 min
Avg. Response
By Repair Type
Hydraulics
19.0%
Attachments / Wear Parts
16.0%
Cab / Body / Comfort
12.2%
Engine / Powertrain
10.0%
Electrical / Diagnostics
9.5%
Other
33.3%
Last updated May 2026
Equipment Dealer
Equipment Dealer
250+
Jobs
40
Techs
49
Cities
17
States
27
Brands
4 min
Avg. Response
By Repair Type
Hydraulics
25.9%
Inspection / DOT / Audit
23.2%
Electrical / Diagnostics
17.3%
PM / Scheduled Service
9.7%
Engine / Powertrain
5.9%
Other
18.0%
Last updated May 2026
Site Preparation
Site Prep Contractor
250+
Jobs
43
Techs
31
Cities
1
States
22
Brands
1 min
Avg. Response
By Repair Type
Hydraulics
19.6%
A/C & HVAC
14.1%
DEF / Regen / Emissions
10.6%
Electrical / Diagnostics
8.5%
Engine / Powertrain
8.5%
Other
38.7%
Last updated May 2026
Energy & Civil
Energy & Civil Services Company
300+
Jobs
23
Techs
30
Cities
10
States
34
Brands
2 min
Avg. Response
By Repair Type
Engine / Powertrain
20.0%
PM / Scheduled Service
18.3%
Electrical / Diagnostics
14.8%
Hydraulics
10.4%
Transmission / Drivetrain
9.6%
Other
26.9%
Last updated May 2026

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